What Information We Collect and Why
When you open an account, we collect the details you submit during registration — your name, email address, mobile number, and the e-wallet identifiers linked to your DANA, OVO, or GoPay account. We use this to verify your identity, process deposits and withdrawals, and keep your
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account secure. When you make a transaction through DANA, OVO, or GoPay, we log the transaction reference, amount, and timestamp so your wallet history stays accurate and disputes can be resolved quickly. We also collect device data — your IP address, browser type, and session timestamps
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— each time you access the platform. This helps us detect unusual login activity and protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those
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services need to complete your transaction. Retention periods vary by data type: account registration data is held while your account is active; transaction records are kept for the period required under applicable financial regulations. You can request a full copy of your data or ask us
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to delete your account at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.