Reference

Terms That Keep Your Account Running Smoothly

These terms set out how your mabar6 account works — what we expect from you and what you can expect from us. Availability depends on local law and applies only where eligible under your region's rules.

Account eligibility applies where local law permitsDANA, OVO, GoPay wallet rules includedAccount security obligations explainedApplies to mobile and browser access
mabar6 Terms That Keep Your Account Running Smoothly
HOW WE OPERATE

How mabar6 Handles Your Account and Data

These four points explain the practical side of how we manage your account under these terms — from how long we keep your data to what you can ask us to change. If your question isn't answered here, live chat is the fastest path to a real answer.

Data Retention

We keep your account data for as long as your account is active and for a period afterward as required by applicable rules. You can request a summary of what we hold.

Account Security

You're responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately so we can freeze the account and investigate.

Cookies and Tracking

We use session cookies to keep your mobile and browser sessions active across devices. You can adjust cookie preferences in your browser settings without losing account access.

Requesting Changes

To update personal details, close your account, or request a data summary, submit a request through live chat or email with your registered wallet number for identity verification.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they've been applied to your account, our support team is here to help. You can reach us through live chat, email, or our in-app message system — all three routes go to the same team.

Live Chat Start a live chat session directly from your account dashboard. Fastest route for urgent questions about account access or wallet transaction disputes.
Email Support Send a detailed message to our support address for written record of your query. We reply with a reference number so you can track your case.
In-App Messaging Use the message icon inside the mobile lobby to submit a support request. Useful for attaching screenshots of any transaction or account issue.

Common Questions About These Terms

These are the questions we get most often about account rules, eligibility, and how the terms apply to specific situations like wallet deposits and account closures.

These terms apply to anyone who opens an account on mabar6. Access is available where local law permits, and eligibility depends on your region and applicable Indonesian regulations.

We can update the terms when required, but we'll display the change date clearly. Continuing to use your account after that date means you've accepted the revised version.

If your account is suspended, any verified balance held in your account wallet is reviewed as part of the process. We'll contact you via your registered email or live chat to explain next steps.

Yes. All wallet deposits — whether through DANA, OVO, or GoPay — are subject to these terms, including verification steps before withdrawal of any credited funds.

Submit a data request through live chat or email, including your registered wallet number. We'll verify your identity and respond with the information we hold on your account.

Yes. Contact support through live chat or email to request account closure. Any pending wallet transactions are reviewed before the account is closed and a final balance statement is issued.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.